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apps

The 25 applications of the stratified main-run subset: one per sampling frame (F1 open source on GitHub, F2 commercial from G2) and APQC PCF category.

Data license: Not yet licensed — internal review only · Data source: Ahmed ElBatanony, Innopolis University

sources
Archived documentation pages (plain text; not redistributed).
features
Final capability statements.
both_runs
Final statements found by both blind extraction runs.
run_a_only
Found only by run A.
run_b_only
Found only by run B.
added
Capabilities both runs missed, added by the verifier or adjudicator.

1 row where archive_status = "ok", frame = "F2" and pcf_id = "6.0" sorted by app_id

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pcf_category 1

  • Manage Customer Service 1

frame 1

  • F2 · 1 ✖

archive_status 1

  • ok · 1 ✖
app_id ▼ frame frame_key name vendor_url pcf_id pcf_category archive_status sources source_words features both_runs run_a_only run_b_only added archive_note
F2-031 F2 Salesforce Service Cloud Salesforce Service Cloud https://www.salesforce.com/service/ Manage Customer Service 6.0 Manage Customer Service ok 10.0 19447.0 67.0 57.0 3.0 6.0 1.0 Service overview, Service Cloud, AI, contact center, knowledge base, self-service, call-center integration, ticketing and field service pages; help.salesforce.com article was JavaScript-rendered (9 words).

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CREATE TABLE [apps] ([app_id] TEXT PRIMARY KEY, [frame] TEXT, [frame_key] TEXT, [name] TEXT, [vendor_url] TEXT, [pcf_id] TEXT, [pcf_category] TEXT, [archive_status] TEXT, [sources] REAL, [source_words] REAL, [features] REAL, [both_runs] REAL, [run_a_only] REAL, [run_b_only] REAL, [added] REAL, [archive_note] TEXT, FOREIGN KEY ([pcf_id]) REFERENCES pcf_categories(pcf_id));
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