candidates
Data license: Not yet licensed — internal review only · Data source: Ahmed ElBatanony, Innopolis University
55 rows where app_id = "F2-025", run = "a" and verifier_verdict = "confirmed"
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verifier_verdict 1
- confirmed · 55 ✖
run 1
- a · 55 ✖
in_final_set 1
- 1.0 55
app_id 1
- Salesforce Field Service · 55 ✖
adjudicator 1
| candidate_id ▼ | app_id | run | statement | excerpt | source_url | source_file | script_check | verifier_verdict | verifier_reason | verifier_correction | adjudicator | adjudicator_reason | in_final_set |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| F2-025-A001 | Salesforce Field Service F2-025 | a | The system lets a customer book, change, or cancel appointments at any time through an AI agent on any channel. | empowering customers to book, change, or cancel appointments at their convenience | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A002 | Salesforce Field Service F2-025 | a | The system automatically manages customer outreach, reshuffling and confirmations when unexpected events pop up. | Agentforce manages every detail—from customer outreach and reshuffling to confirmations—ensuring smooth operations, even under pressure. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A003 | Salesforce Field Service F2-025 | a | The system lets a manager schedule asset maintenance proactively. | Boost asset uptime by proactively scheduling asset maintenance | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A004 | Salesforce Field Service F2-025 | a | The system lets a technician see a pre-work brief with customer history and asset insights before a job. | Pre-work briefs provide instant context with customer history and asset insights so every technician arrives fully informed. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A005 | Salesforce Field Service F2-025 | a | The system lets a technician surface answers from internal and external knowledge bases. | Surface answers from your internal and external knowledge base, capture data from images, and guide technicians through each troubleshooting step for faster resolution. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A006 | Salesforce Field Service F2-025 | a | The system automatically generates a post-work summary at the end of each service appointment. | Automatically generate a post-work summary at the end of each service appointment, reducing errors and admin time. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A008 | Salesforce Field Service F2-025 | a | The system lets a manager view every conversation between customers and the AI agent in one place. | View every conversation between customers and Agentforce in one place. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A009 | Salesforce Field Service F2-025 | a | The system lets a manager monitor any customer interaction with the AI agent in real time. | Monitor any interaction in real time | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A010 | Salesforce Field Service F2-025 | a | The system lets a technician access thousands of records on a mobile app without an internet connection. | allowing your team to access thousands of records even without an internet connection | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A011 | Salesforce Field Service F2-025 | a | The system lets an administrator build custom mobile app components that work offline. | Empower your mobile app users with offline-capable experiences through Lightning Web Components (LWCs). | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A012 | Salesforce Field Service F2-025 | a | The system lets an administrator create tailored data-collection forms that work offline with a low-code builder. | With a low-code builder experience, you can quickly create tailored forms that work even when offline. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A013 | Salesforce Field Service F2-025 | a | The system lets a technician use dynamic forms and map layers in the mobile app. | empowering them with dynamic forms, intelligent workflows, and rich GIS map layers | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A014 | Salesforce Field Service F2-025 | a | The system lets a technician identify upsell and cross-sell opportunities and capture new business on the spot. | Identify upsell and cross-sell opportunities and capture new business on the spot. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A015 | Salesforce Field Service F2-025 | a | The system lets a technician create leads, quotes and work order estimations. | Creating new leads, reliable quotes, and work order estimations with the right data is completely seamless. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A016 | Salesforce Field Service F2-025 | a | The system lets a technician capture customer signatures and collect payment from the quote or after service. | Capture customer signatures and instantly collect payment directly from the quote or immediately after service is provided. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A017 | Salesforce Field Service F2-025 | a | The system lets a dispatcher organize the workforce, including employees and contractors, by availability or skill to identify candidates for each appointment. | Organize your entire workforce — employee, contractor, and even robotic workforce — by availability or skill to identify the ideal candidates for each appointment. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A018 | Salesforce Field Service F2-025 | a | The system lets a dispatcher filter service appointments, update resource absences, and coordinate crews across territories in the console. | Easily filter service appointments, update resource absences, and coordinate crews across territories directly in the console. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A020 | Salesforce Field Service F2-025 | a | The system lets a manager assess the impact of global or in-day optimization on travel time and resource utilization. | Use real-time data to quickly assess the impact of global or in-day optimization on travel time and resource utilization. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A021 | Salesforce Field Service F2-025 | a | The system lets a manager see optimization results and KPI changes when refining a scheduling policy. | When refining your scheduling policy, get an instant view of optimization results and KPI changes. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A023 | Salesforce Field Service F2-025 | a | The system lets a manager schedule service when an asset temperature exceeds a set threshold. | you can schedule service if an asset's temperature exceeds a set threshold | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A025 | Salesforce Field Service F2-025 | a | The system lets a user create, assign, execute, and debrief work orders. | Simplify the entire work Order Management process to seamlessly create, assign, execute, and debrief work orders. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A026 | Salesforce Field Service F2-025 | a | The system lets a manager ask questions in natural language about field service KPIs to identify root causes and receive recommended actions. | Ask questions in natural language to identify root causes, surface relevant visualizations, and receive recommended actions. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A027 | Salesforce Field Service F2-025 | a | The system lets a manager view field service metrics such as first-time fix rate, technician utilization, and asset availability. | real-time visibility into field service metrics like first-time fix rate, technician utilization, and asset availability | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A028 | Salesforce Field Service F2-025 | a | The system lets a manager unify data from systems including ERP, CRM, and asset management tools. | Data 360 unifies data across systems including ERP, CRM, and asset management tools to give you a complete view of operations. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A029 | Salesforce Field Service F2-025 | a | The system lets a manager forecast future demand based on historical data, taking seasonality into account. | Forecast future demand based on historical data, taking into account seasonality. | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A030 | Salesforce Field Service F2-025 | a | The system lets a customer get real-time video from an expert who guides them through the resolution on-screen. | Visual Remote Assistant connects them to experts on demand who can guide them through each step of the resolution on-screen | https://www.salesforce.com/service/field-service-management/ | 01.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A033 | Salesforce Field Service F2-025 | a | The system lets a technician message supervisors, share updates, and get support through a team-messaging integration. | integration adds instant collaboration, enabling techs to message supervisors, share updates, and get support in real time. | https://www.salesforce.com/service/field-service-management/software/ | 02.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A034 | Salesforce Field Service F2-025 | a | The system lets a technician recommend and price new parts or services with built-in quoting tools. | built-in quoting tools allow technicians to recommend and price new parts or services | https://www.salesforce.com/service/field-service-management/software/ | 02.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A035 | Salesforce Field Service F2-025 | a | The system automatically assigns the right technician to each job based on skills, location, and availability. | The system intelligently assigns the right technician to each job based on skills, location, and availability | https://www.salesforce.com/service/field-service-management/software/ | 02.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A036 | Salesforce Field Service F2-025 | a | The system automatically reassigns jobs in real time when delays, cancellations, or traffic occur. | it can automatically reassign jobs in real time to adapt to delays, cancellations, or traffic | https://www.salesforce.com/service/field-service-management/software/ | 02.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A037 | Salesforce Field Service F2-025 | a | The system lets a technician view an asset's service history, warranty status, as-maintained configurations, and active entitlements. | Technicians use the mobile app for a 360° view of each asset — service history, warranty status, as-maintained configurations, and active entitlements | https://www.salesforce.com/service/field-service-management/software/ | 02.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A038 | Salesforce Field Service F2-025 | a | The system lets a technician search asset hierarchies to see location and status. | Searchable asset hierarchies reveal location and status even in complex sites | https://www.salesforce.com/service/field-service-management/software/ | 02.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A040 | Salesforce Field Service F2-025 | a | The system lets a customer see real-time technician status updates. | keeps customers informed with real-time status updates | https://www.salesforce.com/service/field-service-management/software/ | 02.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A042 | Salesforce Field Service F2-025 | a | The system lets a user trigger actions remotely, such as rebooting or upgrading firmware, in response to asset failures or error codes. | Trigger actions remotely in response to asset failures or error codes, such as rebooting or upgrading firmware. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A043 | Salesforce Field Service F2-025 | a | The system lets a service rep perform remote actions on a vehicle or asset, such as locking, unlocking or adjusting temperature controls. | Enable service reps to perform remote actions on a vehicle or asset such as locking/unlocking or adjusting temperature controls. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A044 | Salesforce Field Service F2-025 | a | The system lets a user define warranties and manage warranty claims. | Oversee and automate programs in the complete asset lifecycle including warranty definition and claims management. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A045 | Salesforce Field Service F2-025 | a | The system lets a user generate work order quotes for products and services and add labor or installation charges. | Quickly generate accurate work order quotes for products and services and add labor or installation charges through an easy-to-use guided flow | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A046 | Salesforce Field Service F2-025 | a | The system automatically creates a product service campaign record, generates work orders for the products, manages product recalls and conducts outreach to customers. | Out-of-the-box AI agents can create a product service campaign record, generate new work orders for those products, manage product recalls, and even conduct automatic outreach to customers. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A047 | Salesforce Field Service F2-025 | a | The system lets a user monitor asset performance and trends in pre-built analytics dashboards. | Use pre-built analytics dashboards to monitor asset performance, analyze trends, and gain visibility into KPIs such as asset availability, asset health score, and much more. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A048 | Salesforce Field Service F2-025 | a | The system automatically triggers a workflow when an asset needs attention according to defined criteria. | Define criteria to trigger a workflow when an asset is in need of attention. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A049 | Salesforce Field Service F2-025 | a | The system lets a technician access an asset health score in the mobile app. | Enable technicians to access Asset Health Score through the Field Service and Operations mobile app | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A050 | Salesforce Field Service F2-025 | a | The system automatically contacts the customer to coordinate maintenance appointments for assets. | Agentforce autonomously contacts the customer so that they can coordinate the appointment and make sure assets are scheduled for maintenance on time. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A051 | Salesforce Field Service F2-025 | a | The system lets a technician view service contracts, maintenance plans, entitlements, and warranties associated with an asset on an interactive hierarchy. | Give techs a view of the various service contracts, maintenance plans, entitlements, and warranties that are associated with any asset to prevent loss of revenue. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A052 | Salesforce Field Service F2-025 | a | The system automatically generates service reports enriched with customer and asset data, mobile worker updates and job images at the end of each job. | Our intelligent summary generation feature ensures accurate and comprehensive reports while also reducing visit duration. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A053 | Salesforce Field Service F2-025 | a | The system lets a service rep search for parts across locations or vehicles using natural language. | Service reps can use natural language to search for parts across locations or vehicles with the help of an AI agent. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A054 | Salesforce Field Service F2-025 | a | The system lets a service rep create product requests and return orders. | Agents can take actions such as creating product requests, return orders, or viewing all open product requests on a given part. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A055 | Salesforce Field Service F2-025 | a | The system lets a user compare physical and system stock and plan cycle counts and ad hoc counts across inventory locations. | Compare your physical and system stocks, and maintain reliable inventory records with inventory counts. Plan cycle counts and create ad hoc counts for products and parts across inventory locations. | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A056 | Salesforce Field Service F2-025 | a | The system lets a technician track time on a mobile device. | Track time time effortlessly in a mobile experience with Agentforce and automation | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A057 | Salesforce Field Service F2-025 | a | The system lets a supervisor review and approve time with compliance flags. | quickly review and approve time with compliance flags for supervisors | https://www.salesforce.com/service/field-service-management/asset-management/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-025-A060 | Salesforce Field Service F2-025 | a | The system lets a dispatcher launch an optimization program to sync schedules with real-time information from mobile workers and customers. | Each day, your dispatchers launch an optimization program to sync schedules with real-time information from mobile workers and customers. | https://www.salesforce.com/service/field-service-management/what-is-dispatch-management/ | 07.txt | passed | confirmed | (not sent: confirmed) | 1.0 |
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CREATE TABLE [candidates] ([candidate_id] TEXT PRIMARY KEY, [app_id] TEXT, [run] TEXT, [statement] TEXT, [excerpt] TEXT, [source_url] TEXT, [source_file] TEXT, [script_check] TEXT, [verifier_verdict] TEXT, [verifier_reason] TEXT, [verifier_correction] TEXT, [adjudicator] TEXT, [adjudicator_reason] TEXT, [in_final_set] REAL, FOREIGN KEY ([app_id]) REFERENCES apps(app_id)); CREATE INDEX [idx_candidates_app_id] ON [candidates]([app_id]); CREATE INDEX [idx_candidates_run] ON [candidates]([run]); CREATE INDEX [idx_candidates_verifier_verdict] ON [candidates]([verifier_verdict]); CREATE INDEX [idx_candidates_adjudicator] ON [candidates]([adjudicator]);