candidates
Data license: Not yet licensed — internal review only · Data source: Ahmed ElBatanony, Innopolis University
6 rows where app_id = "F2-031", in_final_set = "1.0" and run = "b"
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| candidate_id ▼ | app_id | run | statement | excerpt | source_url | source_file | script_check | verifier_verdict | verifier_reason | verifier_correction | adjudicator | adjudicator_reason | in_final_set |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| F2-031-B020 | Salesforce Service Cloud F2-031 | b | The system lets a service rep collaborate internally within the case record | allows for seamless internal collaboration directly within the record | https://www.salesforce.com/service/cloud/ | 04.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-031-B028 | Salesforce Service Cloud F2-031 | b | The system automatically captures every conversation in the customer record in real time | ensure every conversation is captured in real time | https://www.salesforce.com/service/contact-center/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-031-B042 | Salesforce Service Cloud F2-031 | b | The system lets an administrator build AI voice agents that serve customers | Build AI voice agents that sound human and serve customers autonomously 24/7. | https://www.salesforce.com/service/contact-center/ | 05.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-031-B044 | Salesforce Service Cloud F2-031 | b | The system lets an administrator deploy an AI help agent across voice, web, portals, SMS, and WhatsApp | deploys across voice, web, portals, SMS, and WhatsApp. | https://www.salesforce.com/service/customer-self-service/ | 07.txt | passed | confirmed | (not sent: confirmed) | 1.0 | |||
| F2-031-B064 | Salesforce Service Cloud F2-031 | b | The system automatically prioritizes tickets with AI | It centralizes ticket management, automates routing, and uses AI to categorize, prioritize, and resolve simple issues automatically. | https://www.salesforce.com/service/support-ticketing-tools-systems/ | 09.txt | passed | corrected | Form requires an automation statement without a missing trigger; kept as the separate prioritizing capability after A053 was narrowed to categorizing. | The system automatically prioritizes tickets with AI | confirmed | The verifier's correction is identical to the original statement, which is supported and well formed as the separate prioritizing capability. | 1.0 |
| F2-031-B073 | Salesforce Service Cloud F2-031 | b | The system lets a service rep share an AI-generated reply with one click or edit it before sending | Reps can share replies with a single click or edit them before sending. | https://www.salesforce.com/service/support-ticketing-tools-systems/ | 09.txt | passed | confirmed | (not sent: confirmed) | 1.0 |
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CREATE TABLE [candidates] ([candidate_id] TEXT PRIMARY KEY, [app_id] TEXT, [run] TEXT, [statement] TEXT, [excerpt] TEXT, [source_url] TEXT, [source_file] TEXT, [script_check] TEXT, [verifier_verdict] TEXT, [verifier_reason] TEXT, [verifier_correction] TEXT, [adjudicator] TEXT, [adjudicator_reason] TEXT, [in_final_set] REAL, FOREIGN KEY ([app_id]) REFERENCES apps(app_id)); CREATE INDEX [idx_candidates_app_id] ON [candidates]([app_id]); CREATE INDEX [idx_candidates_run] ON [candidates]([run]); CREATE INDEX [idx_candidates_verifier_verdict] ON [candidates]([verifier_verdict]); CREATE INDEX [idx_candidates_adjudicator] ON [candidates]([adjudicator]);