{"database": "pub10", "table": "features", "rows": [["F2-031-S013", "F2-031", "The system lets a manager view reports and dashboards of team performance against goals such as first-contact resolution and customer satisfaction score", "user-action", "They are provided at-a-glance charts showing exactly how the team is tracking against key goals, like first-contact resolution and customer satisfaction score", "https://www.salesforce.com/service/cloud/", "04.txt", "3729c9702c4339b9b3a3aed18d4fb7739b7cfb5a4069da49301ae58b9368c680", "extract-a", "both", "confirmed", "F2-031-A013", 0.0, null, null]], "columns": ["feature_id", "app_id", "statement", "form", "excerpt", "source_url", "source_file", "source_sha256", "found_by", "found_by_runs", "verification", "pipeline_id", "audited", "audit_correct", "audit_note"], "primary_keys": ["feature_id"], "primary_key_values": ["F2-031-S013"], "units": {}, "query_ms": 1.7302408814430237, "source": "Ahmed ElBatanony, Innopolis University", "license": "Not yet licensed \u2014 internal review only"}