{"database": "pub10", "table": "pilot_features", "is_view": false, "human_description_en": "where app_id = \"F1-P02\" and verification = \"corrected\"", "rows": [["F1-P02-001", "F1-P02", "The system lets an administrator review a log of administrative changes", "Document administrative changes transparently and in a tamper-proof manner", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"], ["F1-P02-002", "F1-P02", "The system automatically detects the language of a ticket when it arrives", "Zammad auto-detects the language of incoming tickets", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"], ["F1-P02-003", "F1-P02", "The system automatically routes a ticket to a team based on its detected language", "giving you the power to trigger the right responses, route conversations to the right team", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"], ["F1-P02-010", "F1-P02", "The system automatically displays changes to a ticket or other object to all users immediately when a colleague makes them", "Changes to objects (e.g. changing a status or adding a note) are immediately displayed in Zammad.", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"], ["F1-P02-016", "F1-P02", "The system automatically saves a user's latest work when they close without saving, so it can be edited from other devices", "Your latest work is automatically saved and can also be edited from other devices.", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"], ["F1-P02-052", "F1-P02", "The system automatically warns an agent when another agent is editing the same ticket", "our conflict warning directly indicates when multiple agents are editing the same ticket.", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"], ["F1-P02-054", "F1-P02", "The system automatically adds overdue tickets and pending reminders to an external calendar", "This way overdue tickets and pending reminders are automatically added to your calendar.", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"], ["F1-P02-059", "F1-P02", "The system automatically sends trigger notifications by SMS when a trigger fires", "receive (unidirectional) trigger notifications.", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"], ["F1-P02-060", "F1-P02", "The system lets an administrator define a guaranteed reaction or solution time for certain customers", "Would you like to guarantee certain customers a specific reaction or solution time? Zammad helps you to meet and evaluate it.", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"], ["F1-P02-068", "F1-P02", "The system automatically warns an agent of a possible duplicate ticket when a ticket is being created", "Zammad automatically recognises duplicates and warns you directly during ticket creation", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"], ["F1-P02-069", "F1-P02", "The system automatically notifies a team in an external chat tool when a new ticket arrives", "you can automatically receive a message in Microsoft Teams when there is a new ticket.", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"], ["F1-P02-073", "F1-P02", "The system lets an administrator decide when an AI agent runs: via a trigger, a scheduler job or an on-demand macro", "decide when they run\u2014via triggers, scheduler jobs, or on-demand macros.", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "corrected"]], "truncated": false, "filtered_table_rows_count": 12, "expanded_columns": [], "expandable_columns": [], "columns": ["feature_id", "app_id", "statement", "excerpt", "source_url", "extracted_by", "verification"], "primary_keys": ["feature_id"], "units": {}, "query": {"sql": "select feature_id, app_id, statement, excerpt, source_url, extracted_by, verification from pilot_features where \"app_id\" = :p0 and \"verification\" = :p1 order by feature_id limit 51", "params": {"p0": "F1-P02", "p1": "corrected"}}, "facet_results": {"app_id": {"name": "app_id", "type": "column", "hideable": false, "toggle_url": "/pub10/pilot_features.json?app_id=F1-P02&verification=corrected", "results": [{"value": "F1-P02", "label": "F1-P02", "count": 12, "toggle_url": "http://pub10.vps.elbatanony.com/pub10/pilot_features.json?verification=corrected", "selected": true}], "truncated": false}, "verification": {"name": "verification", "type": "column", "hideable": false, "toggle_url": "/pub10/pilot_features.json?app_id=F1-P02&verification=corrected", "results": [{"value": "corrected", "label": "corrected", "count": 12, "toggle_url": "http://pub10.vps.elbatanony.com/pub10/pilot_features.json?app_id=F1-P02", "selected": true}], "truncated": false}}, "suggested_facets": [], "next": null, "next_url": null, "private": false, "allow_execute_sql": true, "query_ms": 27.72042155265808, "source": "Ahmed ElBatanony, Innopolis University", "license": "Not yet licensed \u2014 internal review only"}