{"database": "pub10", "table": "pilot_features", "rows": [["F1-P02-051", "F1-P02", "The system lets an agent reply to social-media comments from the helpdesk", "See immediately when someone comments on your Facebook posts. The corresponding integration allows you to reply quickly and directly in Zammad", "https://zammad.com/en/product/features", "llm:claude-opus-5-5@2026-10-17", "confirmed"]], "columns": ["feature_id", "app_id", "statement", "excerpt", "source_url", "extracted_by", "verification"], "primary_keys": ["feature_id"], "primary_key_values": ["F1-P02-051"], "units": {}, "query_ms": 1.6564298421144485, "source": "Ahmed ElBatanony, Innopolis University", "license": "Not yet licensed \u2014 internal review only"}