app_id,frame,frame_key,name,vendor_url,pcf_id,pcf_category,archive_status,sources,source_words,features,both_runs,run_a_only,run_b_only,added,archive_note
F2-031,F2,Salesforce Service Cloud,Salesforce Service Cloud,https://www.salesforce.com/service/,6.0,Manage Customer Service,ok,10.0,19447.0,67.0,57.0,3.0,6.0,1.0,"Service overview, Service Cloud, AI, contact center, knowledge base, self-service, call-center integration, ticketing and field service pages; help.salesforce.com article was JavaScript-rendered (9 words)."