candidate_id,app_id,run,statement,excerpt,source_url,source_file,script_check,verifier_verdict,verifier_reason,verifier_correction,adjudicator,adjudicator_reason,in_final_set
F2-025-A007,F2-025,a,The system lets a dispatcher use natural language to find appointments that need attention and take action such as filling a gap in the schedule or locating missing parts.,Dispatchers can speak to Agentforce using natural language to quickly find appointments that need attention and take action like filling a gap in the schedule or even locating missing parts.,https://www.salesforce.com/service/field-service-management/,01.txt,passed,corrected,Two capabilities in one statement; taking action is covered separately.,The system lets a dispatcher use natural language to find appointments that need attention.,corrected,Split two capabilities; taking action on gaps or missing parts is covered separately.,1.0
F2-025-A019,F2-025,a,The system automatically schedules the workforce and ensures compliance with service-level agreements.,"automates workforce scheduling, reduces travel time, and ensures compliance with service-level agreements",https://www.salesforce.com/service/field-service-management/,01.txt,passed,corrected,Tightened to the single scheduling automation the excerpt supports.,The system automatically schedules the workforce in line with service-level agreements.,corrected,"SLA compliance is a quality of the scheduling automation, not a second capability.",1.0
F2-025-A022,F2-025,a,"The system lets a manager monitor service outcomes and create preventive maintenance plans based on asset use, condition, and specific criteria.","Monitor service outcomes and create preventive maintenance plans based on asset use, condition, and specific criteria.",https://www.salesforce.com/service/field-service-management/,01.txt,passed,corrected,Two capabilities in one statement; monitoring service outcomes is covered separately.,"The system lets a manager create preventive maintenance plans based on asset use, condition and specific criteria.",corrected,Split two capabilities; monitoring service outcomes is covered separately.,1.0
F2-025-A024,F2-025,a,The system lets a manager predict the time and reason for an asset failure.,predict the time of — and reason for — an asset failure,https://www.salesforce.com/service/field-service-management/,01.txt,passed,corrected,"Describes an automation, not a user action.",The system automatically predicts the time and reason for an asset failure.,corrected,Describes an automation.,1.0
F2-025-A041,F2-025,a,The system lets a user integrate asset data from any source with prebuilt connectors and monitor telemetry data in real time.,Integrate asset data from any source with prebuilt connectors to drive calculated insights. Monitor and act on comprehensive telemetry data in real-time.,https://www.salesforce.com/service/field-service-management/asset-management/,05.txt,passed,corrected,Two capabilities in one statement; telemetry monitoring covered separately.,The system lets a user integrate asset data from any source with prebuilt connectors.,corrected,Split two capabilities; telemetry monitoring is kept via F2-025-B058.,1.0
F2-025-A059,F2-025,a,"The system lets a dispatcher ask a conversational AI assistant to find and schedule unscheduled appointments, summarize service appointments and answer from knowledge base articles.","They can simply ask the assistant to quickly find and schedule appointments that haven’t been scheduled yet, create summaries of service appointments, and generate answers from knowledge base articles to resolve customer questions faster.",https://www.salesforce.com/service/field-service-management/what-is-dispatch-management/,07.txt,passed,corrected,Three capabilities in one statement; narrowed to the first.,The system lets a dispatcher ask a conversational AI assistant to find and schedule unscheduled appointments.,corrected,Three capabilities in one; the other two are accepted as missed items.,1.0
F2-025-B007,F2-025,b,The system automatically guides a technician through each troubleshooting step.,guide technicians through each troubleshooting step for faster resolution,https://www.salesforce.com/service/field-service-management/,01.txt,passed,corrected,Not an automation triggered by an event; user-action form is correct.,The system lets a technician follow guided troubleshooting steps from an AI agent.,corrected,"No triggering event, so the user-action form fits.",1.0
F2-025-B056,F2-025,b,The system lets a technician get step-by-step guidance from an expert using Visual Remote Assistant from a mobile device.,"a technician can get step-by-step guidance from an expert using Visual Remote Assistant, reference knowledge base articles, or check inventory in an asset service management system",https://www.salesforce.com/service/field-service-management/mobile-workforce/,04.txt,passed,rejected,duplicate of F2-025-A030,,corrected,Technician-side expert remote assistance differs from the customer-side video guidance in F2-025-A030.,1.0
F2-025-B058,F2-025,b,The system lets a user integrate asset data from any source with prebuilt connectors and monitor real-time telemetry data.,Integrate asset data from any source with prebuilt connectors to drive calculated insights. Monitor and act on comprehensive telemetry data in real-time.,https://www.salesforce.com/service/field-service-management/asset-management/,05.txt,passed,corrected,Integration is covered by A041; this keeps only the monitoring capability.,The system lets a user monitor real-time asset telemetry data.,corrected,Integration is kept in F2-025-A041; this keeps the distinct monitoring capability.,1.0