candidate_id,app_id,run,statement,excerpt,source_url,source_file,script_check,verifier_verdict,verifier_reason,verifier_correction,adjudicator,adjudicator_reason,in_final_set
F1-005-B001,F1-005,b,The system lets an AI agent answer customers on WhatsApp,"AI agents that answer, qualify and sell on WhatsApp",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A001,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B002,F1-005,b,The system lets an AI agent qualify leads,"AI agents with per-tenant RAG answer customers, qualify leads, move them through the pipeline, trigger automations and know when to hand off to a human",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A003,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B003,F1-005,b,The system lets an AI agent move leads through the pipeline,move them through the pipeline,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A004,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B005,F1-005,b,The system lets an AI agent hand off a conversation to a human,know when to hand off to a human,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A008,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B006,F1-005,b,The system lets an AI agent answer customers using a per-tenant knowledge base (RAG),per-tenant RAG,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A005,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B009,F1-005,b,The system lets a user analyze the sentiment of conversations,sentiment analysis,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A024,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B010,F1-005,b,The system lets a user assign a conversation to the AI as an assignee,AI as a first-class assignee,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A025,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B011,F1-005,b,The system lets a manager set a spending cap per organization for AI usage,per-org spending caps,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A023,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B012,F1-005,b,The system automatically revives a cold conversation with follow-ups using adaptive timing and per-stage triggers,follow-up that revives a cold conversation (with adaptive timing and per-stage triggers),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A010,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B013,F1-005,b,The system lets a user see a radar of conversations at risk of dying unanswered,a radar of what's at risk of dying unanswered,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A011,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B014,F1-005,b,The system lets a user see a notice center for items that need a human decision,a notice center for what needs a human decision,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A013,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B015,F1-005,b,The system automatically turns resolved conversations into new knowledge for the AI agent,resolved conversations become new knowledge,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A015,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B016,F1-005,b,"The system lets a user see whether the AI agent is improving, where it fails and what is left to teach on an AI Evolution screen","the **AI Evolution** screen shows whether the agent is improving, where it fails and what's left to teach",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A014,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B017,F1-005,b,The system lets a user review improvements that the AI suggests for itself and apply them as a new version,"**Proposals** are improvements the AI suggests for itself, applicable as a new version",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A016,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B018,F1-005,b,The system lets a user configure a vocabulary per pipeline,configurable vocabulary per pipeline,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A017,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B019,F1-005,b,The system lets a user connect WhatsApp numbers by QR code,"via **QR code** (WAHA, multi-number, with anti-ban: throttle + jitter + time windows)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A018,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B020,F1-005,b,The system lets a user connect WhatsApp through the official messaging channel of the platform provider,"or through **Meta's official channel** (Cloud API, with approved templates kept in sync)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A019,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B021,F1-005,b,The system automatically throttles WhatsApp sending with jitter and time windows to avoid number bans,anti-ban: throttle + jitter + time windows,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A020,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B022,F1-005,b,The system automatically detects opt-out messages from a contact,STOP detection,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,01.txt,passed,rejected,duplicate of F1-005-A021,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B023,F1-005,b,The system lets a user choose which AI provider the system uses and switch it later per part of the system,"decided at install time and switchable later from the screen, **per part of the system**",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A022,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B024,F1-005,b,The system lets a manager assign and transfer conversations with an audit trail,audited assignment/transfer,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A027,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B025,F1-005,b,The system automatically distributes conversations to agents through a round-robin queue,round-robin queue,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A028,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B026,F1-005,b,The system automatically routes conversations by detected intent,automatic intent routing,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A029,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B027,F1-005,b,The system lets an admin limit what each role can see with per-role visibility scopes,per-role visibility scopes,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A030,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B028,F1-005,b,"The system lets a user create capture sources that receive leads from landing pages, custom forms or external tools","Every tenant can create **capture sources**: a public endpoint (`/api/v1/webhooks/in/`) that receives leads from landing pages, custom forms or tools like Zapier/n8n via POST",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A037,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B029,F1-005,b,The system automatically adds a lead received through a capture source to the chosen pipeline and stage,drops them straight into the chosen pipeline/stage,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A037,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B030,F1-005,b,The system lets a user build WHEN/IF/THEN automation rules on CRM events,tenants build **automations**: WHEN/IF/THEN rules,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A038,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B031,F1-005,b,The system automatically adds tags to leads when an automation rule fires,add tags,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A038,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B032,F1-005,b,The system automatically moves leads between stages when an automation rule fires,move leads,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A038,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B033,F1-005,b,The system automatically assigns agents to leads when an automation rule fires,assign agents,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A038,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B034,F1-005,b,The system automatically sends WhatsApp messages when an automation rule fires,send WhatsApp messages,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A038,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B035,F1-005,b,The system automatically notifies an external system through an outgoing webhook when an automation rule fires,notify external systems via outgoing webhooks,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A038,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B036,F1-005,b,The system automatically creates automation rules paused until a user reviews and enables them,"Automations** (build rules, which are always born paused until reviewed and enabled)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A041,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B037,F1-005,b,"The system lets a manager or admin create a source, copy the ready-made endpoint, fire a test lead and see recent deliveries","**Receive data** (create a source, copy the ready-made endpoint/form, fire a test lead, see recent deliveries)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A039,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B038,F1-005,b,The system lets a manager or admin view a timeline of each automation run with per-action results and retry a failed external webhook call manually,"**Activity** (a timeline of each run, with per-action results and manual retry when an external webhook call fails)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A040,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B039,F1-005,b,The system lets a user converse with customers on WhatsApp in an inbox alongside the AI,"**Inbox** (WhatsApp conversations, you and the AI side by side)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A002,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B040,F1-005,b,The system lets a user see who went cold and is still open,**Radar** (who went cold and is still open),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A011,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B041,F1-005,b,The system lets a user use quick replies,**Quick replies**,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A045,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B042,F1-005,b,The system lets a user see where each deal sits in the funnel on a kanban board,**Kanban** (where each deal sits in the funnel),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A042,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B043,F1-005,b,The system lets a user manage contacts,"pipeline management from the screen, customer 360, contacts, tags",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A043,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B044,F1-005,b,"The system lets a user manage pipelines with stages, business vocabulary and loss reasons","**Pipelines** (stages, business vocabulary and loss reasons)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A044,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B047,F1-005,b,The system lets a user manage the knowledge base of AI agents,**Knowledge** (RAG),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A051,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B053,F1-005,b,The system lets a user view funnel and per-agent performance metrics,**Performance** (funnel and per-agent metrics),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A046,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B054,F1-005,b,The system lets a user view an audit log,**Audit Log**,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,01.txt,passed,rejected,duplicate of F1-005-A050,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B055,F1-005,b,The system lets a user manage team members,**Team**,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A047,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B056,F1-005,b,The system lets a user configure support distribution,**Support distribution**,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A028 (support distribution screen is the round-robin/routing configuration),,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B057,F1-005,b,The system lets a user manage API tokens,**API Tokens**,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,01.txt,passed,rejected,duplicate of F1-005-A048,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B058,F1-005,b,"The system lets a user manage security settings such as MFA, recovery codes and sessions","**Security** (MFA, recovery codes, sessions)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A049,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B059,F1-005,b,The system lets a user turn on two-step verification,you want to turn on two-step verification,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,duplicate of F1-005-A034,,rejected (duplicate upheld),duplicate upheld,0.0
F1-005-B060,F1-005,b,The system lets a user manage notifications,"Profile, Notifications, Billing",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,passed,rejected,Bare screen label in a list; the excerpt does not say what a user can do with notifications.,,rejected,A bare settings-tab label does not say what a user can do with notifications.,0.0