feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note
F1-005-S027,F1-005,The system automatically distributes conversations to agents in a round-robin queue,automation,round-robin queue,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A028,1.0,1.0,Distribution to agents implied; excerpt only 'round-robin queue'.
F1-005-S048,F1-005,The system lets a user manage the knowledge base used by AI agents,user-action,**Knowledge** (RAG),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A051,1.0,1.0,Use by AI agents from table group heading.
F1-005-S054,F1-005,The system automatically triggers automations when an AI agent handles a conversation.,automation,trigger automations,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-b,b,corrected,F1-005-B004,1.0,1.0,"Excerpt is a two-word fragment; AI-agent link from surrounding sentence, condition loosely paraphrased."
F1-005-S065,F1-005,"The system lets a manager configure send-protection controls (time window, pace and cap) for WhatsApp sending.",user-action,send-protection controls (window/pace/cap),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,verifier,neither,added,F1-005-M001,1.0,1.0,'Manager' role from elsewhere on page; WhatsApp from context.
F1-005-S066,F1-005,The system lets a user view a customer 360 profile of a contact.,user-action,"pipeline management from the screen, customer 360, contacts, tags, Nuvemshop integration",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,verifier,neither,added,F1-005-M002,1.0,1.0,
F1-005-S067,F1-005,The system lets a user sign in with a magic link sent by email.,user-action,"Usado pra magic links, reset de senha, exports LGPD, notificações.",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/docs/SETUP.md,05.txt,4b276233761f86b04ad70c3dc1cb182b82f8bfc79cfa8e01f309a2d8129a31ed,verifier,neither,added,F1-005-M003,1.0,1.0,