feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note F1-005-S001,F1-005,The system automatically answers customer messages on WhatsApp with AI agents,automation,"AI agents that answer, qualify and sell on WhatsApp",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A001,0.0,, F1-005-S003,F1-005,The system automatically qualifies leads with AI agents,automation,"AI agents with per-tenant RAG answer customers, qualify leads, move them through the pipeline, trigger automations and know when to hand off to a human",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A003,0.0,, F1-005-S004,F1-005,The system automatically moves a qualified lead to another pipeline stage and records the reason for each move,automation,"Once qualified, it changes pipeline stage. The tag lands, the owner is set — and every move carries a recorded reason.",https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A004,0.0,, F1-005-S005,F1-005,The system automatically searches a company knowledge base when an AI agent answers a customer,automation,It searches your company’s knowledge base,https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A005,0.0,, F1-005-S006,F1-005,"The system automatically runs seven checks on every AI message before sending and records each result, including blocks",automation,Seven checks before sending,https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A006,0.0,, F1-005-S007,F1-005,"The system automatically hands a lead to a human with a summary of what happened, what was agreed and the next step",automation,"Not the raw thread: a summary of what happened, what was agreed, which objections came up and what the next step is.",https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A008,0.0,, F1-005-S008,F1-005,The system automatically schedules a follow-up when nobody replies,automation,A follow-up is scheduled.,https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A009,0.0,, F1-005-S009,F1-005,The system automatically revives cold conversations with follow-ups using adaptive timing and per-stage triggers,automation,follow-up that revives a cold conversation (with adaptive timing and per-stage triggers),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A010,0.0,, F1-005-S011,F1-005,The system automatically records every meaningful mutation as an activity on a visible timeline,automation,"Every meaningful mutation becomes an activity on the timeline, visible on screen.",https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A012,0.0,, F1-005-S014,F1-005,The system automatically turns resolved conversations into new knowledge for AI agents,automation,resolved conversations become new knowledge,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A015,0.0,, F1-005-S019,F1-005,The system automatically throttles and spaces WhatsApp sends within time windows to avoid bans,automation,anti-ban: throttle + jitter + time windows,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A020,0.0,, F1-005-S020,F1-005,The system automatically detects opt-out messages from contacts,automation,STOP detection,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,01.txt,d3145a3a75f13bbf55b1495d42db6e1162a62cb95efc84786a9097c98cec5130,extract-a,both,confirmed,F1-005-A021,0.0,, F1-005-S023,F1-005,The system automatically analyzes sentiment of conversations,automation,sentiment analysis,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A024,0.0,, F1-005-S027,F1-005,The system automatically distributes conversations to agents in a round-robin queue,automation,round-robin queue,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A028,1.0,1.0,Distribution to agents implied; excerpt only 'round-robin queue'. F1-005-S028,F1-005,The system automatically routes conversations by detected intent,automation,automatic intent routing,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A029,0.0,, F1-005-S030,F1-005,The system automatically keeps an append-only audit log of changes,automation,append-only audit log with 5-year retention,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,a,confirmed,F1-005-A031,0.0,, F1-005-S038,F1-005,The system automatically creates new automation rules in a paused state until they are reviewed and enabled,automation,"build rules, which are always born paused until reviewed and enabled",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A041,0.0,, F1-005-S050,F1-005,The system automatically rolls back to the previous version when an update comes up broken,automation,"If the new version comes up broken, the agent **rolls back to the previous image on its own**",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,a,confirmed,F1-005-A054,0.0,, F1-005-S051,F1-005,The system automatically shows an update notification to the server owner when a new version exists,automation,"the sidebar footer lights up **""Nova versão""**",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,a,confirmed,F1-005-A055,0.0,, F1-005-S054,F1-005,The system automatically triggers automations when an AI agent handles a conversation.,automation,trigger automations,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-b,b,corrected,F1-005-B004,1.0,1.0,"Excerpt is a two-word fragment; AI-agent link from surrounding sentence, condition loosely paraphrased." F1-005-S055,F1-005,The system automatically runs skills for an AI agent during a conversation when the agent decides to use them.,automation,skills the agent executes on its own mid-conversation,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-b,b,corrected,F1-005-B007,0.0,, F1-005-S056,F1-005,The system automatically keeps an operational memory that AI agents use when answering.,automation,operational memory,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-b,b,corrected,F1-005-B008,0.0,, F1-005-S064,F1-005,"The system automatically identifies a customer’s history, orders and prior agreements when a message arrives",automation,"Before any reply, the system already knows who this is: history, orders, what was agreed last time.",https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-b,b,confirmed,F1-005-B067,0.0,,