feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note
F1-005-S001,F1-005,The system automatically answers customer messages on WhatsApp with AI agents,automation,"AI agents that answer, qualify and sell on WhatsApp",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A001,0.0,,
F1-005-S002,F1-005,The system lets a user receive and answer WhatsApp conversations in an inbox where people and the AI work side by side,user-action,"**Inbox** (WhatsApp conversations, you and the AI side by side)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A002,0.0,,
F1-005-S003,F1-005,The system automatically qualifies leads with AI agents,automation,"AI agents with per-tenant RAG answer customers, qualify leads, move them through the pipeline, trigger automations and know when to hand off to a human",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A003,0.0,,
F1-005-S004,F1-005,The system automatically moves a qualified lead to another pipeline stage and records the reason for each move,automation,"Once qualified, it changes pipeline stage. The tag lands, the owner is set — and every move carries a recorded reason.",https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A004,0.0,,
F1-005-S005,F1-005,The system automatically searches a company knowledge base when an AI agent answers a customer,automation,It searches your company’s knowledge base,https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A005,0.0,,
F1-005-S006,F1-005,"The system automatically runs seven checks on every AI message before sending and records each result, including blocks",automation,Seven checks before sending,https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A006,0.0,,
F1-005-S007,F1-005,"The system automatically hands a lead to a human with a summary of what happened, what was agreed and the next step",automation,"Not the raw thread: a summary of what happened, what was agreed, which objections came up and what the next step is.",https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A008,0.0,,
F1-005-S008,F1-005,The system automatically schedules a follow-up when nobody replies,automation,A follow-up is scheduled.,https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A009,0.0,,
F1-005-S009,F1-005,The system automatically revives cold conversations with follow-ups using adaptive timing and per-stage triggers,automation,follow-up that revives a cold conversation (with adaptive timing and per-stage triggers),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A010,0.0,,
F1-005-S010,F1-005,The system lets a user see open requests classified by risk in a Radar based on time without interaction,user-action,Every open request is classified by time without interaction and by what’s still pending.,https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A011,0.0,,
F1-005-S011,F1-005,The system automatically records every meaningful mutation as an activity on a visible timeline,automation,"Every meaningful mutation becomes an activity on the timeline, visible on screen.",https://deskcomm.com.br/en,02.txt,1bfa7ae4165a966bc9e1f62b8f5a54e829812cf2a67ce4e76471ad3d2fdc0c59,extract-a,both,confirmed,F1-005-A012,0.0,,
F1-005-S012,F1-005,The system lets a user see a notice center for what needs a human decision,user-action,a notice center for what needs a human decision,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A013,0.0,,
F1-005-S013,F1-005,The system lets a user see whether an AI agent is improving and where it fails on an AI Evolution screen,user-action,"the **AI Evolution** screen shows whether the agent is improving, where it fails and what's left to teach",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A014,0.0,,
F1-005-S014,F1-005,The system automatically turns resolved conversations into new knowledge for AI agents,automation,resolved conversations become new knowledge,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A015,0.0,,
F1-005-S015,F1-005,The system lets a user apply an improvement the AI proposes for itself as a new agent version,user-action,"**Proposals** are improvements the AI suggests for itself, applicable as a new version — always human-gated.",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A016,0.0,,
F1-005-S016,F1-005,"The system lets a user configure the vocabulary of each pipeline, such as lead and won labels",user-action,"configurable vocabulary per pipeline: a lead becomes a *Customer*, *Patient* or *Buyer*",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A017,0.0,,
F1-005-S017,F1-005,The system lets a user connect WhatsApp numbers by QR code,user-action,"via **QR code** (WAHA, multi-number, with anti-ban: throttle + jitter + time windows)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A018,0.0,,
F1-005-S018,F1-005,The system lets a user connect WhatsApp through an official business messaging channel,user-action,"or through **Meta's official channel** (Cloud API, with approved templates kept in sync)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A019,0.0,,
F1-005-S019,F1-005,The system automatically throttles and spaces WhatsApp sends within time windows to avoid bans,automation,anti-ban: throttle + jitter + time windows,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A020,0.0,,
F1-005-S020,F1-005,The system automatically detects opt-out messages from contacts,automation,STOP detection,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,01.txt,d3145a3a75f13bbf55b1495d42db6e1162a62cb95efc84786a9097c98cec5130,extract-a,both,confirmed,F1-005-A021,0.0,,
F1-005-S021,F1-005,"The system lets a user choose the AI provider at install time and switch later from the screen, per part of the system",user-action,"decided at install time and switchable later from the screen, **per part of the system**",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A022,0.0,,
F1-005-S022,F1-005,The system lets an organization set spending caps on AI usage,user-action,per-org spending caps,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A023,0.0,,
F1-005-S023,F1-005,The system automatically analyzes sentiment of conversations,automation,sentiment analysis,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A024,0.0,,
F1-005-S024,F1-005,The system lets a user assign a lead to an AI as well as to a person,user-action,AI as a first-class assignee,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A025,0.0,,
F1-005-S025,F1-005,The system lets a user control access with server-side roles,user-action,real server-side RBAC,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,a,confirmed,F1-005-A026,0.0,,
F1-005-S026,F1-005,The system lets a user assign and transfer conversations with an audit record,user-action,audited assignment/transfer,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A027,0.0,,
F1-005-S027,F1-005,The system automatically distributes conversations to agents in a round-robin queue,automation,round-robin queue,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A028,1.0,1.0,Distribution to agents implied; excerpt only 'round-robin queue'.
F1-005-S028,F1-005,The system automatically routes conversations by detected intent,automation,automatic intent routing,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A029,0.0,,
F1-005-S029,F1-005,The system lets an administrator limit what each role can see,user-action,per-role visibility scopes,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A030,0.0,,
F1-005-S030,F1-005,The system automatically keeps an append-only audit log of changes,automation,append-only audit log with 5-year retention,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,a,confirmed,F1-005-A031,0.0,,
F1-005-S031,F1-005,The system lets a user anonymize personal data instead of deleting it,user-action,anonymization preferred over deletion,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A032,0.0,,
F1-005-S033,F1-005,The system lets a user enable optional two-step verification for sign-in,user-action,it is **optional** and lives in Settings › Security,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A034,0.0,,
F1-005-S034,F1-005,The system lets a manager create capture sources that receive leads from external forms and tools into a chosen pipeline stage,user-action,"Every tenant can create **capture sources**: a public endpoint (`/api/v1/webhooks/in/`) that receives leads from landing pages, custom forms or tools like Zapier/n8n via POST (JSON or `application/x-www-form-urlencoded`) and drops them straight into the chosen pipeline/stage",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A037,0.0,,
F1-005-S035,F1-005,"The system lets a manager build WHEN/IF/THEN automation rules that add tags, move leads, assign agents, send WhatsApp messages or notify external systems",user-action,"WHEN/IF/THEN rules that add tags, move leads, assign agents, send WhatsApp messages or notify external systems via outgoing webhooks",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A038,0.0,,
F1-005-S036,F1-005,The system lets a manager fire a test lead through a capture source and see recent deliveries,user-action,"fire a test lead, see recent deliveries",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A039,0.0,,
F1-005-S037,F1-005,The system lets a manager view a timeline of each automation run and manually retry a failed external webhook call,user-action,"**Activity** (a timeline of each run, with per-action results and manual retry when an external webhook call fails)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A040,0.0,,
F1-005-S038,F1-005,The system automatically creates new automation rules in a paused state until they are reviewed and enabled,automation,"build rules, which are always born paused until reviewed and enabled",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A041,0.0,,
F1-005-S039,F1-005,The system lets a user manage deals on a kanban board by funnel stage,user-action,**Kanban** (where each deal sits in the funnel),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A042,0.0,,
F1-005-S040,F1-005,The system lets a user manage contacts,user-action,**Contacts**,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A043,0.0,,
F1-005-S041,F1-005,"The system lets a user manage pipelines with stages, business vocabulary and loss reasons",user-action,"**Pipelines** (stages, business vocabulary and loss reasons)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A044,0.0,,
F1-005-S042,F1-005,The system lets a user save quick replies,user-action,**Quick replies**,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A045,0.0,,
F1-005-S043,F1-005,The system lets a user view funnel and per-agent performance metrics,user-action,**Performance** (funnel and per-agent metrics),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A046,0.0,,
F1-005-S044,F1-005,The system lets a user manage the organization team,user-action,**Team**,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A047,0.0,,
F1-005-S045,F1-005,The system lets a user manage API tokens,user-action,**API Tokens**,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,01.txt,d3145a3a75f13bbf55b1495d42db6e1162a62cb95efc84786a9097c98cec5130,extract-a,both,confirmed,F1-005-A048,0.0,,
F1-005-S046,F1-005,The system lets a user view and manage active sessions and recovery codes,user-action,"**Security** (MFA, recovery codes, sessions)",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A049,0.0,,
F1-005-S047,F1-005,The system lets a user view an audit log,user-action,**Audit Log**,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,01.txt,d3145a3a75f13bbf55b1495d42db6e1162a62cb95efc84786a9097c98cec5130,extract-a,both,confirmed,F1-005-A050,0.0,,
F1-005-S048,F1-005,The system lets a user manage the knowledge base used by AI agents,user-action,**Knowledge** (RAG),https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,both,confirmed,F1-005-A051,1.0,1.0,Use by AI agents from table group heading.
F1-005-S049,F1-005,The system lets a user update the application from the screen with an automatic database backup,user-action,takes a database backup by itself,https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,a,confirmed,F1-005-A053,0.0,,
F1-005-S050,F1-005,The system automatically rolls back to the previous version when an update comes up broken,automation,"If the new version comes up broken, the agent **rolls back to the previous image on its own**",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,a,confirmed,F1-005-A054,0.0,,
F1-005-S051,F1-005,The system automatically shows an update notification to the server owner when a new version exists,automation,"the sidebar footer lights up **""Nova versão""**",https://raw.githubusercontent.com/melgarafael/DeskcommCRM/HEAD/README.en.md,04.txt,75d6303f73d57b7255c0218c83e947c34862d7dff8412e7b47024c022395522e,extract-a,a,confirmed,F1-005-A055,0.0,,