feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note F2-025-S075,F2-025,The system lets a dispatcher ask a conversational AI assistant to generate answers from knowledge base articles to resolve customer questions.,user-action,generate answers from knowledge base articles to resolve customer questions faster,https://www.salesforce.com/service/field-service-management/what-is-dispatch-management/,07.txt,2c72be4f090be7104c99ffcca98ced3092a4d9d9e278354c7cfb37a72b93d8b1,verifier,neither,added,F2-025-M003,1.0,1.0,Dispatcher and assistant come from surrounding sentence.