feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note
F2-025-S002,F2-025,"The system automatically manages customer outreach, reshuffling and confirmations when unexpected events pop up.",automation,"Agentforce manages every detail—from customer outreach and reshuffling to confirmations—ensuring smooth operations, even under pressure.",https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-a,both,confirmed,F2-025-A002,0.0,,
F2-025-S006,F2-025,The system automatically generates a post-work summary at the end of each service appointment.,automation,"Automatically generate a post-work summary at the end of each service appointment, reducing errors and admin time.",https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-a,both,confirmed,F2-025-A006,0.0,,
F2-025-S033,F2-025,"The system automatically assigns the right technician to each job based on skills, location, and availability.",automation,"The system intelligently assigns the right technician to each job based on skills, location, and availability",https://www.salesforce.com/service/field-service-management/software/,02.txt,bee73c1afc1b7ec25c188e05c4c651676de489e17fef0222031d4a7938e7377a,extract-a,both,confirmed,F2-025-A035,0.0,,
F2-025-S034,F2-025,"The system automatically reassigns jobs in real time when delays, cancellations, or traffic occur.",automation,"it can automatically reassign jobs in real time to adapt to delays, cancellations, or traffic",https://www.salesforce.com/service/field-service-management/software/,02.txt,bee73c1afc1b7ec25c188e05c4c651676de489e17fef0222031d4a7938e7377a,extract-a,both,confirmed,F2-025-A036,0.0,,
F2-025-S043,F2-025,"The system automatically creates a product service campaign record, generates work orders for the products, manages product recalls and conducts outreach to customers.",automation,"Out-of-the-box AI agents can create a product service campaign record, generate new work orders for those products, manage product recalls, and even conduct automatic outreach to customers.",https://www.salesforce.com/service/field-service-management/asset-management/,05.txt,8b1fe05984375e4f82b34312cd65dc4d0cf73da4d9f08caeebccdb5fca0ee903,extract-a,both,confirmed,F2-025-A046,0.0,,
F2-025-S045,F2-025,The system automatically triggers a workflow when an asset needs attention according to defined criteria.,automation,Define criteria to trigger a workflow when an asset is in need of attention.,https://www.salesforce.com/service/field-service-management/asset-management/,05.txt,8b1fe05984375e4f82b34312cd65dc4d0cf73da4d9f08caeebccdb5fca0ee903,extract-a,both,confirmed,F2-025-A048,0.0,,
F2-025-S047,F2-025,The system automatically contacts the customer to coordinate maintenance appointments for assets.,automation,Agentforce autonomously contacts the customer so that they can coordinate the appointment and make sure assets are scheduled for maintenance on time.,https://www.salesforce.com/service/field-service-management/asset-management/,05.txt,8b1fe05984375e4f82b34312cd65dc4d0cf73da4d9f08caeebccdb5fca0ee903,extract-a,both,confirmed,F2-025-A050,0.0,,
F2-025-S049,F2-025,"The system automatically generates service reports enriched with customer and asset data, mobile worker updates and job images at the end of each job.",automation,Our intelligent summary generation feature ensures accurate and comprehensive reports while also reducing visit duration.,https://www.salesforce.com/service/field-service-management/asset-management/,05.txt,8b1fe05984375e4f82b34312cd65dc4d0cf73da4d9f08caeebccdb5fca0ee903,extract-a,both,confirmed,F2-025-A052,0.0,,
F2-025-S057,F2-025,The system automatically issues a warning when it detects a conflict with existing guidelines and parameters.,automation,"If there is a conflict with existing guidelines and parameters, the software issues a warning indicating it’s detected a conflict.",https://www.salesforce.com/service/field-service-management/what-is-dispatch-management/,07.txt,2c72be4f090be7104c99ffcca98ced3092a4d9d9e278354c7cfb37a72b93d8b1,extract-a,both,confirmed,F2-025-A061,0.0,,
F2-025-S060,F2-025,The system automatically captures expenses and submits time sheets.,automation,"automation takes care of tedious tasks, such as capturing expenses and submitting time sheets.",https://www.salesforce.com/service/field-service-management/what-is-dispatch-management/,07.txt,2c72be4f090be7104c99ffcca98ced3092a4d9d9e278354c7cfb37a72b93d8b1,extract-a,both,confirmed,F2-025-A064,0.0,,
F2-025-S065,F2-025,The system automatically delta-syncs updates to the mobile app so a mobile worker has the latest information.,automation,"With blazing-fast delta-sync updates, your front line will always have the latest information",https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-b,b,confirmed,F2-025-B014,0.0,,
F2-025-S068,F2-025,The system automatically optimizes routes to reduce travel time and fuel costs.,automation,"Built-in route optimization reduces travel time and fuel costs, helping teams get more done with fewer resources.",https://www.salesforce.com/service/field-service-management/software/,02.txt,bee73c1afc1b7ec25c188e05c4c651676de489e17fef0222031d4a7938e7377a,extract-b,b,confirmed,F2-025-B041,0.0,,
F2-025-S069,F2-025,The system automatically flags anomalies in asset usage data before they become breakdowns.,automation,Data 360 streams usage data that flags anomalies before they become breakdowns,https://www.salesforce.com/service/field-service-management/software/,02.txt,bee73c1afc1b7ec25c188e05c4c651676de489e17fef0222031d4a7938e7377a,extract-b,b,confirmed,F2-025-B047,0.0,,
F2-025-S072,F2-025,"The system automatically calculates an asset’s overall health and performance based on age, usage, telemetry and repair history.",automation,"calculate an asset’s overall health and performance based on factors such as age, usage, telemetry, and repair history",https://www.salesforce.com/service/field-service-management/asset-management/,05.txt,8b1fe05984375e4f82b34312cd65dc4d0cf73da4d9f08caeebccdb5fca0ee903,extract-b,b,confirmed,F2-025-B065,0.0,,