feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note F2-025-S062,F2-025,The system lets a technician capture data from images.,user-action,capture data from images,https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-b,b,confirmed,F2-025-B006,0.0,, F2-025-S063,F2-025,The system lets a technician follow guided troubleshooting steps from an AI agent.,user-action,guide technicians through each troubleshooting step for faster resolution,https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-b,b,corrected,F2-025-B007,0.0,, F2-025-S064,F2-025,The system lets a dispatcher fill a gap in the schedule or locate missing parts using an AI agent.,user-action,take action like filling a gap in the schedule or even locating missing parts,https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-b,b,confirmed,F2-025-B010,0.0,, F2-025-S066,F2-025,The system lets a user monitor service outcomes with real-time asset tracking.,user-action,Shift from reactive to proactive service with real-time asset tracking. Monitor service outcomes,https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-b,b,confirmed,F2-025-B026,0.0,, F2-025-S067,F2-025,The system lets a planner ask where the field is understaffed or overbooked and reallocate resources.,user-action,"Use agentic, conversational analytics to ask questions like where you’re understaffed or overbooked, then quickly reallocate resources.",https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-b,b,confirmed,F2-025-B034,0.0,, F2-025-S070,F2-025,The system lets a technician get step-by-step guidance from a remote expert from a mobile device.,user-action,"a technician can get step-by-step guidance from an expert using Visual Remote Assistant, reference knowledge base articles, or check inventory in an asset service management system",https://www.salesforce.com/service/field-service-management/mobile-workforce/,04.txt,6029985bac13183dd87d47d5a6955896555fa202c51e220ec31446834e57207b,extract-b,b,corrected,F2-025-B056,1.0,1.0,"'From a mobile device' and 'remote' come from surrounding paragraph, not excerpt." F2-025-S071,F2-025,The system lets a user monitor real-time asset telemetry data.,user-action,Integrate asset data from any source with prebuilt connectors to drive calculated insights. Monitor and act on comprehensive telemetry data in real-time.,https://www.salesforce.com/service/field-service-management/asset-management/,05.txt,8b1fe05984375e4f82b34312cd65dc4d0cf73da4d9f08caeebccdb5fca0ee903,extract-b,b,corrected,F2-025-B058,0.0,,