feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note
F2-025-S007,F2-025,The system lets a dispatcher use natural language to find appointments that need attention.,user-action,Dispatchers can speak to Agentforce using natural language to quickly find appointments that need attention and take action like filling a gap in the schedule or even locating missing parts.,https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-a,both,corrected,F2-025-A007,0.0,,
F2-025-S019,F2-025,The system automatically schedules the workforce in line with service-level agreements.,automation,"automates workforce scheduling, reduces travel time, and ensures compliance with service-level agreements",https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-a,both,corrected,F2-025-A019,0.0,,
F2-025-S022,F2-025,"The system lets a manager create preventive maintenance plans based on asset use, condition and specific criteria.",user-action,"Monitor service outcomes and create preventive maintenance plans based on asset use, condition, and specific criteria.",https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-a,both,corrected,F2-025-A022,0.0,,
F2-025-S024,F2-025,The system automatically predicts the time and reason for an asset failure.,automation,predict the time of — and reason for — an asset failure,https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-a,both,corrected,F2-025-A024,0.0,,
F2-025-S038,F2-025,The system lets a user integrate asset data from any source with prebuilt connectors.,user-action,Integrate asset data from any source with prebuilt connectors to drive calculated insights. Monitor and act on comprehensive telemetry data in real-time.,https://www.salesforce.com/service/field-service-management/asset-management/,05.txt,8b1fe05984375e4f82b34312cd65dc4d0cf73da4d9f08caeebccdb5fca0ee903,extract-a,a,corrected,F2-025-A041,1.0,1.0,
F2-025-S055,F2-025,The system lets a dispatcher ask a conversational AI assistant to find and schedule unscheduled appointments.,user-action,"They can simply ask the assistant to quickly find and schedule appointments that haven’t been scheduled yet, create summaries of service appointments, and generate answers from knowledge base articles to resolve customer questions faster.",https://www.salesforce.com/service/field-service-management/what-is-dispatch-management/,07.txt,2c72be4f090be7104c99ffcca98ced3092a4d9d9e278354c7cfb37a72b93d8b1,extract-a,both,corrected,F2-025-A059,0.0,,
F2-025-S063,F2-025,The system lets a technician follow guided troubleshooting steps from an AI agent.,user-action,guide technicians through each troubleshooting step for faster resolution,https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-b,b,corrected,F2-025-B007,0.0,,
F2-025-S070,F2-025,The system lets a technician get step-by-step guidance from a remote expert from a mobile device.,user-action,"a technician can get step-by-step guidance from an expert using Visual Remote Assistant, reference knowledge base articles, or check inventory in an asset service management system",https://www.salesforce.com/service/field-service-management/mobile-workforce/,04.txt,6029985bac13183dd87d47d5a6955896555fa202c51e220ec31446834e57207b,extract-b,b,corrected,F2-025-B056,1.0,1.0,"'From a mobile device' and 'remote' come from surrounding paragraph, not excerpt."
F2-025-S071,F2-025,The system lets a user monitor real-time asset telemetry data.,user-action,Integrate asset data from any source with prebuilt connectors to drive calculated insights. Monitor and act on comprehensive telemetry data in real-time.,https://www.salesforce.com/service/field-service-management/asset-management/,05.txt,8b1fe05984375e4f82b34312cd65dc4d0cf73da4d9f08caeebccdb5fca0ee903,extract-b,b,corrected,F2-025-B058,0.0,,