feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note F2-031-S014,F2-031,"The system lets a service rep manage interactions, cases, incidents, knowledge, and assets centrally",user-action,"centrally managed interactions, cases, incidents, knowledge, and assets",https://www.salesforce.com/service/,02.txt,4d81186541266ab97e8acbfa9d2a5c5424c436f7596ddf96a370d40446167e44,extract-a,both,confirmed,F2-031-A014,0.0,,