feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note
F2-043-S002,F2-043,The system automatically marks an incident as a major incident candidate based on major incident trigger rules,automation,Mark an incident as a major incident candidate based on the major incident trigger rules,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/8UWRElZ4IQNPa0zvDxoFkg/content,01.txt,26660a7e953cda49fe3e8b9dde4258b32692df183bcd392f383d28fe61f30693,extract-a,both,confirmed,F2-043-A002,0.0,,
F2-043-S007,F2-043,The system automatically creates incident communication plans and related communication tasks for a major incident based on the communication plan definitions,automation,communication plans and related communication tasks are created for a major incident based on the communication plan definitions,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/8UWRElZ4IQNPa0zvDxoFkg/content,01.txt,26660a7e953cda49fe3e8b9dde4258b32692df183bcd392f383d28fe61f30693,extract-a,both,confirmed,F2-043-A007,0.0,,
F2-043-S036,F2-043,The system automatically summarizes incident information,automation,Summarize incident information,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/kSjKycBSAxqdKWB1aGBJiA/content,09.txt,31bd583b4b5cf28efdd0c7f650dd5d3fdab6522e3b77824e866dc0b94c806d4e,extract-a,both,confirmed,F2-043-A038,0.0,,
F2-043-S037,F2-043,The system automatically generates resolution notes for an incident,automation,generate resolution notes,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/kSjKycBSAxqdKWB1aGBJiA/content,09.txt,31bd583b4b5cf28efdd0c7f650dd5d3fdab6522e3b77824e866dc0b94c806d4e,extract-a,both,confirmed,F2-043-A039,0.0,,
F2-043-S053,F2-043,The system automatically escalates the priority of an incident as time passes under a service level agreement,automation,"As time passes, the SLA escalates the priority of the incident and leaves a marker",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/Uc8KCF0LjG~p2cz7LcOYiw/content,10.txt,694831e41cd3978ec15d23bf46a0c9d07ca346fcbed57e04cfc56b8e8744969a,extract-a,both,confirmed,F2-043-A056,0.0,,
F2-043-S054,F2-043,The system automatically triggers email notifications or scripts when an incident has no updates over a specified time,automation,The inactivity monitor generates an event to prevent incidents from going unnoticed,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/Uc8KCF0LjG~p2cz7LcOYiw/content,10.txt,694831e41cd3978ec15d23bf46a0c9d07ca346fcbed57e04cfc56b8e8744969a,extract-a,both,corrected,F2-043-A057,0.0,,
F2-043-S066,F2-043,The system automatically categorizes incidents with AI,automation,AI automates incident categorization and assignment,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/VJrgA~RGa2uCwOB_SKOI9A/content,12.txt,061a9f1b9d4c7b9062afbbf9fa4069fe43c731d3e80dbf4ef988aa1af358e7af,extract-a,both,confirmed,F2-043-A069,0.0,,
F2-043-S067,F2-043,The system automatically assigns incidents with AI,automation,AI automates incident categorization and assignment,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/VJrgA~RGa2uCwOB_SKOI9A/content,12.txt,061a9f1b9d4c7b9062afbbf9fa4069fe43c731d3e80dbf4ef988aa1af358e7af,extract-a,both,confirmed,F2-043-A070,0.0,,
F2-043-S069,F2-043,The system automatically fulfills requests through a single self-service portal,automation,automated request fulfillment through a single self-service portal,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/VJrgA~RGa2uCwOB_SKOI9A/content,12.txt,061a9f1b9d4c7b9062afbbf9fa4069fe43c731d3e80dbf4ef988aa1af358e7af,extract-a,both,confirmed,F2-043-A072,0.0,,
F2-043-S070,F2-043,The system automatically monitors device health and application performance,automation,monitors device health and application performance,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/VJrgA~RGa2uCwOB_SKOI9A/content,12.txt,061a9f1b9d4c7b9062afbbf9fa4069fe43c731d3e80dbf4ef988aa1af358e7af,extract-a,both,confirmed,F2-043-A073,0.0,,
F2-043-S072,F2-043,The system automatically performs change planning with agentic workflows,automation,"change planning, and risk assessment",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/VJrgA~RGa2uCwOB_SKOI9A/content,12.txt,061a9f1b9d4c7b9062afbbf9fa4069fe43c731d3e80dbf4ef988aa1af358e7af,extract-a,a,confirmed,F2-043-A075,0.0,,
F2-043-S073,F2-043,The system automatically performs risk assessment with agentic workflows,automation,"change planning, and risk assessment",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/VJrgA~RGa2uCwOB_SKOI9A/content,12.txt,061a9f1b9d4c7b9062afbbf9fa4069fe43c731d3e80dbf4ef988aa1af358e7af,extract-a,a,confirmed,F2-043-A076,0.0,,
F2-043-S076,F2-043,The system automatically sends push notifications to mobile users,automation,receive push notifications,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/VJrgA~RGa2uCwOB_SKOI9A/content,12.txt,061a9f1b9d4c7b9062afbbf9fa4069fe43c731d3e80dbf4ef988aa1af358e7af,extract-a,both,confirmed,F2-043-A080,0.0,,
F2-043-S078,F2-043,"The system automatically deflects the most common, simpler incidents to a virtual agent",automation,"deflecting the most common, simpler incidents to a virtual agent",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/XxZcA6SBB8BHEbUbgssXEQ/content,13.txt,72fe2a0ac23718e888eaad483442bc52afd76abc0d61551427da52935781dc2a,extract-a,both,confirmed,F2-043-A082,0.0,,
F2-043-S080,F2-043,The system automatically remembers user information and applies it during a virtual agent conversation,automation,user information is remembered and applied during the conversation,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/XxZcA6SBB8BHEbUbgssXEQ/content,13.txt,72fe2a0ac23718e888eaad483442bc52afd76abc0d61551427da52935781dc2a,extract-a,both,confirmed,F2-043-A084,0.0,,
F2-043-S081,F2-043,The system automatically interprets user intent in virtual agent conversations with natural language understanding,automation,"ITSM Virtual Agent uses NLU to comprehend word meanings, recognize word contexts, and infer user or system actions",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/XxZcA6SBB8BHEbUbgssXEQ/content,13.txt,72fe2a0ac23718e888eaad483442bc52afd76abc0d61551427da52935781dc2a,extract-a,both,confirmed,F2-043-A085,0.0,,
F2-043-S083,F2-043,The system automatically sends a virtual agent message to a user when the state of an incident or requested item changes,automation,"When the state of the incident or requested item task changes, a Virtual Agent message is sent to the user",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/XxZcA6SBB8BHEbUbgssXEQ/content,13.txt,72fe2a0ac23718e888eaad483442bc52afd76abc0d61551427da52935781dc2a,extract-a,both,confirmed,F2-043-A087,0.0,,
F2-043-S084,F2-043,The system automatically sends a virtual agent message to an approver when an approval is submitted,automation,"When an approval is submitted, an automatic Virtual Agent message is sent to the approver alerting them of the approval request",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/XxZcA6SBB8BHEbUbgssXEQ/content,13.txt,72fe2a0ac23718e888eaad483442bc52afd76abc0d61551427da52935781dc2a,extract-a,both,confirmed,F2-043-A088,0.0,,
F2-043-S094,F2-043,The system automatically closes incidents based on the last updated date or the resolution date,automation,You can also close incidents automatically based on the last updated date or the resolution,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/YPPvhvaR2f1XnxYWSOG6Cg/content,14.txt,f3b33cd9f73f947b592b47a8d4a932be8784342ebe5b1c0ee8e5b20b081f7b50,extract-a,both,confirmed,F2-043-A099,0.0,,
F2-043-S101,F2-043,The system automatically skips group level or peer approval and CAB authorization for standard changes,automation,level or peer approval and CAB authorization steps are not required,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/G1HoWNWZo0UNBvhOtETNEg/content,17.txt,cd14fc97c0fb3bc06bd530582778b691b1354e859bb2599acce4743045798b53,extract-a,both,confirmed,F2-043-A106,0.0,,
F2-043-S102,F2-043,The system automatically bypasses group and peer review and sends an emergency change directly to the Authorization state for CAB approval,automation,It bypasses group and peer review and goes directly to the Authorization state for CAB approval,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/G1HoWNWZo0UNBvhOtETNEg/content,17.txt,cd14fc97c0fb3bc06bd530582778b691b1354e859bb2599acce4743045798b53,extract-a,both,confirmed,F2-043-A107,0.0,,
F2-043-S103,F2-043,The system automatically creates an unauthorized change request and sends it for approval when an unplanned CI change occurs during an emergency change,automation,an unauthorized change request is created and sent for approvals,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/G1HoWNWZo0UNBvhOtETNEg/content,17.txt,cd14fc97c0fb3bc06bd530582778b691b1354e859bb2599acce4743045798b53,extract-a,both,confirmed,F2-043-A108,1.0,1.0,Emergency-change/unplanned-CI condition comes from surrounding sentence.
F2-043-S104,F2-043,The system automatically requires two levels of approval before a normal change request is implemented,automation,"Normal change requests follow a prescriptive process which requires two levels of approval before being implemented, reviewed, and closed",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/G1HoWNWZo0UNBvhOtETNEg/content,17.txt,cd14fc97c0fb3bc06bd530582778b691b1354e859bb2599acce4743045798b53,extract-a,both,confirmed,F2-043-A109,0.0,,
F2-043-S105,F2-043,The system automatically moves a change request to the next state when the conditions for the state are met,automation,"When the conditions for a state are met, the change request progresses to the next state",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/tEImNie3YSykcWuEyV2QRA/content,18.txt,67003f43bed5123def353f260c67c83bf265105351640c57b222392edcdffba7,extract-a,both,confirmed,F2-043-A110,0.0,,
F2-043-S107,F2-043,The system automatically generates approvals for a change request from approval definitions according to the approval policy,automation,"In Change approval policies, approval definitions are used to generate approvals",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/9k~Aa8P2mm~kwtfKAWp3Fg/content,19.txt,f9b55e0ad7db4204ce0fe52426df87f023f02e98714b381ec800f1055ffdec69,extract-a,both,confirmed,F2-043-A112,0.0,,
F2-043-S112,F2-043,The system automatically notifies the change requester of the CAB meeting when a change request is included in the agenda,automation,"If a change request is included in an agenda, the change",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/tpxhD1tYJbxRMXgTMNRGkw/content,20.txt,46f3854c86d9b45465f5d6081c0da2bdfb546caf3e2390001634012ee05228d6,extract-a,a,confirmed,F2-043-A117,0.0,,
F2-043-S122,F2-043,The system automatically updates the CAB date field of a change request with the meeting start time of the CAB meeting,automation,The CAB date field in the change request is automatically updated with the date in the Meeting start time field of the CAB meeting form,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/uXk8LEj8iwoJoS8~QkyrIA/content,21.txt,0cf9cdd1162a5807230168f75d44b96ce7b8a272d98d61017704eda0a74a67f5,extract-a,both,confirmed,F2-043-A128,0.0,,
F2-043-S123,F2-043,The system automatically assigns a change to the appropriate user or group when an assignment rule applies,automation,"If an assignment rule applies, the change is automatically assigned to the appropriate user or group",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/uXk8LEj8iwoJoS8~QkyrIA/content,21.txt,0cf9cdd1162a5807230168f75d44b96ce7b8a272d98d61017704eda0a74a67f5,extract-a,both,confirmed,F2-043-A129,0.0,,
F2-043-S125,F2-043,The system automatically creates implementation and post-implementation testing change tasks when a change request enters the Implement state,automation,The system creates theses tasks when the change request enters to Implement state,https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/xZ49pfL197Xr1iKCqYfziw/content,22.txt,5298d60267af2584d21a1a522962109468ef7491a837e01bdb4677081da8b598,extract-a,both,confirmed,F2-043-A133,0.0,,
F2-043-S130,F2-043,The system automatically generates request and requested item records when a user submits a request for a catalog item,automation,"When a user submits a request for a catalog item, records are generated in the following",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/3ueLmPCxww43tgOTHpMWQw/content,23.txt,55066f1a74cc7e11e103e7de613bff3ab649a4b10340f3978ec056062af7ef99,extract-a,a,confirmed,F2-043-A138,0.0,,
F2-043-S134,F2-043,The system automatically sets the Request for field to the person who called in the incident when a request is created from an incident,automation,"If the request is created from an incident, the value is set to the",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/T0JV6ukP1GNkGCXcQHKZog/content,24.txt,99fc79d639531c60fcbd282e1ffbd3ef2931bd48977473d9d663f93d925bf965,extract-a,a,confirmed,F2-043-A142,0.0,,