feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note F2-043-S083,F2-043,The system automatically sends a virtual agent message to a user when the state of an incident or requested item changes,automation,"When the state of the incident or requested item task changes, a Virtual Agent message is sent to the user",https://www.servicenow.com/docs/api/khub/maps/eH2O6EPUpf09wX0~2cZBFg/topics/XxZcA6SBB8BHEbUbgssXEQ/content,13.txt,72fe2a0ac23718e888eaad483442bc52afd76abc0d61551427da52935781dc2a,extract-a,both,confirmed,F2-043-A087,0.0,,