feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note F2-031-S035,F2-031,The system automatically offers real-time support and rebooks a customer when a disruption such as a canceled flight happens,automation,"When disruptions happen, like a canceled flight, Casey automatically offers real-time support and takes immediate action to rebook",https://www.salesforce.com/service/customer-self-service/,07.txt,8d41c85ee2f8608016aaf740ad948e074fdb241045756fe6ea37a8c580018a3b,extract-a,both,confirmed,F2-031-A035,0.0,,