feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note F2-031-S045,F2-031,The system lets an administrator connect an existing external cloud telephony provider to the service workspace,user-action,Connect your existing CCaaS provider with a range of out-of-the-box integrations,https://www.salesforce.com/service/call-center-integration/,08.txt,acee0e7adde8739e1edfeb21f99de56e5c730e0cc7cdd09940ad85ca31277ea4,extract-a,both,confirmed,F2-031-A045,1.0,1.0,Role 'administrator' not named in source.