feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note F2-025-S005,F2-025,The system lets a technician surface answers from internal and external knowledge bases.,user-action,"Surface answers from your internal and external knowledge base, capture data from images, and guide technicians through each troubleshooting step for faster resolution.",https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-a,both,confirmed,F2-025-A005,0.0,,