feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note F2-025-S030,F2-025,The system lets a customer get real-time video from an expert who guides them through the resolution on-screen.,user-action,Visual Remote Assistant connects them to experts on demand who can guide them through each step of the resolution on-screen,https://www.salesforce.com/service/field-service-management/,01.txt,362b920941e6f5e24dbee8f7d1ab69b3dd3e2e00109c0ede05c0f4f45ddefb9c,extract-a,both,confirmed,F2-025-A030,0.0,,