feature_id,app_id,statement,form,excerpt,source_url,source_file,source_sha256,found_by,found_by_runs,verification,pipeline_id,audited,audit_correct,audit_note
F2-031-S023,F2-031,The system lets a service rep view cases from every channel in one unified view,user-action,"connects every case from every channel into one, unified view",https://www.salesforce.com/service/contact-center/,05.txt,2aaeba8b1bbe2d003a934996326c667f4585f7294c1859615b421d0e28138345,extract-a,both,confirmed,F2-031-A023,0.0,,