features: F2-031-S029
Data license: Not yet licensed — internal review only · Data source: Ahmed ElBatanony, Innopolis University
This data as json
| feature_id | app_id | statement | form | excerpt | source_url | source_file | source_sha256 | found_by | found_by_runs | verification | pipeline_id | audited | audit_correct | audit_note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| F2-031-S029 | F2-031 | The system lets a supervisor adjust agent status, queues, and skill assignments using real-time adherence and analytics | user-action | Use real-time adherence and analytics to spot trends and proactively adjust agent status, queues, and skill assignments based on live signals | https://www.salesforce.com/service/contact-center/ | 05.txt | 2aaeba8b1bbe2d003a934996326c667f4585f7294c1859615b421d0e28138345 | extract-a | both | confirmed | F2-031-A029 | 0.0 |
Links from other tables
- 0 rows from feature_id in audit