features: F2-031-S033
Data license: Not yet licensed — internal review only · Data source: Ahmed ElBatanony, Innopolis University
This data as json
| feature_id | app_id | statement | form | excerpt | source_url | source_file | source_sha256 | found_by | found_by_runs | verification | pipeline_id | audited | audit_correct | audit_note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| F2-031-S033 | F2-031 | The system automatically escalates a case that requires expert assistance to the service team with complete customer context | automation | When a case requires expert assistance, the agent seamlessly escalates the issue, passing complete customer context to your service team | https://www.salesforce.com/service/customer-self-service/ | 07.txt | 8d41c85ee2f8608016aaf740ad948e074fdb241045756fe6ea37a8c580018a3b | extract-a | both | confirmed | F2-031-A033 | 0.0 |
Links from other tables
- 0 rows from feature_id in audit