pcf_categories: 6.0

APQC Process Classification Framework® Cross-Industry v7.4, Level 1 — the stratification frame. PCF is an open standard by APQC (www.apqc.org/pcf).

Data license: Not yet licensed — internal review only · Data source: Ahmed ElBatanony, Innopolis University

This data as json

pcf_id	name	github_topics
6.0	Manage Customer Service	helpdesk, ticketing-system, customer-support

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