pilot_features: F1-P02-006

The 317 pilot statements (strong-model extractor), used for Table 1 and the calibration.

Data license: Not yet licensed — internal review only · Data source: Ahmed ElBatanony, Innopolis University

This data as json

feature_id	app_id	statement	excerpt	source_url	extracted_by	verification
F1-P02-006	F1-P02	The system lets agents and customers look up articles in a knowledge base	Zammad has an extensive knowledge base. It makes sure everyone is always in the picture - whether they’re an agent or a customer.	https://zammad.com/en/product/features	llm:claude-opus-5-5@2026-10-17	confirmed