rowid,app_id,run,excerpt,reason 393,F2-031,a,#1 Best Customer Service Software | 2026,social-proof 399,F2-031,a,See why IDC MarketScape named Salesforce a Leader,social-proof 403,F2-031,b,#1 Best Customer Service Software | 2026,social-proof 405,F2-031,b,Service Cloud customers saw a 125% ROI.,social-proof